Excellence in Customer Service
I have been so impressed with this company. I had ordered some silicone straws for my husband’s drinking cup. Very sadly when they arrived he had passed away so I had no further need for them. After a few days I decided to return them for a refund which was dealt with very promptly. Then to my surprise I had notification of a parcel arriving from them. I received a very useful string bag and also a condolence card and it was specifically for Husband and hand signed by them and their team. I was very touched by their sympathy and also their excellent customer service. Thank you Wild & Stone and I wish you all good things and hope that next year is a bumper year for you - you deserve it.
Wild And Stone
Hi Jennifer,
Awww, we were all so sad here at HQ when we received the news regarding your Husband. These are such difficult times and we all need to be a little bit thoughtful, it really does make all the difference. I'm so glad you received your gift, it's the least we could do!
Sarah and all at The Wild & Stone Team
